At Elevate, client satisfaction is our highest priority. We are constantly striving to enhance the quality of our services. However, where people are involved, mistakes or misunderstandings may occasionally occur.

If you are dissatisfied with a member of our team, any of our services, or any other aspect of our organization, we kindly ask you to inform us as soon as possible. We take all feedback seriously and, where necessary, will work with you to find a mutually satisfactory solution.

You can download the leaflet on our complaints procedure (EN | NL) as well as the complaints form (EN | NL) and whistleblower (EN | NL) procedure here.

Complaint registration and handling form (EN | NL)